# iHelpBD > iHelpBD is a Bangladesh-based provider of call center software, CRM, and customer engagement solutions, offering cloud-based contact center tools, dialers, IVR, CRM systems, and related communication software for businesses in Bangladesh and the region. iHelpBD builds and sells software for call centers, contact centers, and customer relationship management (CRM), including cloud IP-PBX systems, auto dialers, IVR, click-to-call, ticketing, workforce management, and omnichannel tools (WhatsApp, social media, email, live chat, SMS). The company also offers BPO/call-center-seat-rental services and industry-specific CRM solutions for sectors like healthcare, banking, insurance, education, and real estate. ## Company - [About Us](https://www.ihelpbd.com/about-us/): Company background and information - [Careers](https://www.ihelpbd.com/career/): Job openings and career opportunities - [Contact](https://www.ihelpbd.com/contact/): Contact details and inquiry form - [Newsletter](https://www.ihelpbd.com/newsletter/): Newsletter signup and updates ## Products & Services - [Call Center Software (i-Contact)](https://www.ihelpbd.com/i-contact/best-call-center-software-bangladesh/): Core call center software platform - [Auto Dialer Software (i-Dialer)](https://www.ihelpbd.com/i-dialer/auto-dialer-software-bangladesh/): Automated outbound dialing solution - [Cloud IP-PBX Software](https://www.ihelpbd.com/ip-pbx/cloud-ip-pbx-software-bangladesh/): Cloud-based phone system (PBX) - [Click-to-Call Solution](https://www.ihelpbd.com/click-to-call/click-to-call-solution-bangladesh/): Click-to-call integration for websites and CRMs - [Customer Satisfaction Software (CSAT)](https://www.ihelpbd.com/csat/customer-satisfaction-software-bangladesh/): Customer satisfaction measurement tool - [Lead Management Software (Sales CRM)](https://www.ihelpbd.com/sales-crm/lead-management-software-bangladesh/): Sales lead tracking and management - [CRM Call Center Solution (Lead CRM)](https://www.ihelpbd.com/lead-crm/crm-call-center-solution-bangladesh/): Combined CRM and call center solution - [SaaS CRM Software](https://www.ihelpbd.com/saas-crm/saas-crm-software-bangladesh/): Cloud/SaaS-based CRM platform - [Telesales CRM Software](https://www.ihelpbd.com/telesales-crm/telesales-crm-software-bangladesh/): CRM tailored for telesales teams - [AI Email Assistant Software](https://www.ihelpbd.com/email/ai-email-assistant-software/): AI-powered email support tool - [Social Media Query Management (i-Social)](https://www.ihelpbd.com/i-social/social-media-query-management-bangladesh/): Social media customer query handling - [Live Chat Solutions (Webchat)](https://www.ihelpbd.com/webchat/live-chat-solutions-platform/): Website live chat platform - [Voice Broadcasting Software](https://www.ihelpbd.com/voice-broadcast/voice-broadcasting-software-bangladesh/): Bulk voice message broadcasting - [IVR System Software (Advance IVR)](https://www.ihelpbd.com/advance-ivr/ivr-system-software-bangladesh/): Interactive voice response system - [WhatsApp Calling Integration](https://www.ihelpbd.com/whatsapp-calling/whatsapp-calling-integration-bangladesh/): WhatsApp voice call integration - [Ticket Management System (i-Ticket)](https://www.ihelpbd.com/i-ticket/ticket-management-system-bangladesh/): Customer support ticketing system - [Workforce Management Software (WFM)](https://www.ihelpbd.com/wfm/workforce-management-software-bangladesh/): Call center staff scheduling and management - [IVR PIN System (Green PIN)](https://www.ihelpbd.com/green-pin/ivr-pin-system-ihelpbd/): PIN-based IVR authentication system - [Visual IVR (VIVR)](https://www.ihelpbd.com/vivr/visual-interactive-voice-response-bangladesh/): Visual interactive voice response system - [Security Authentication (T-PIN)](https://www.ihelpbd.com/t-pin/security-authentication-bangladesh/): PIN-based security authentication - [AI Doctor Appointment Management](https://www.ihelpbd.com/dr-appointment/ai-doctor-appointment-management/): AI-based appointment scheduling for healthcare - [AI Agent for CRM & Call Center](https://www.ihelpbd.com/ai/ai-agent-crm-call-center-bangladesh/): AI agent solution for CRM and call centers - [Call Center BPO](https://www.ihelpbd.com/call-center-bpo/): Outsourced call center / BPO services - [Promotional SMS Provider](https://www.ihelpbd.com/sms/promotional-sms-provider-bangladesh/): Bulk/promotional SMS service - [Call Center Seat Rent (Mirpur)](https://www.ihelpbd.com/call-center-seat-rent-mirpur/): Rentable call center seats/workspace in Mirpur ## Blog - [Blog Home](https://www.ihelpbd.com/blog/): Articles on call center, CRM, and customer service topics - [MetLife - One of Our Valuable Clients](https://www.ihelpbd.com/blog/metlife-one-of-our-valuable-clients/) - [Call Center Software Bangladesh - FedEx](https://www.ihelpbd.com/blog/call-center-software-bangladesh-fedex/) - [Hospital Call Center Software Bangladesh](https://www.ihelpbd.com/blog/hospital-call-center-software-bangladesh/) - [Must-Know Terms of Call Center Software](https://www.ihelpbd.com/blog/must-know-terms-of-call-center-software/) - [How to Start a Call Center in Bangladesh](https://www.ihelpbd.com/blog/how-to-start-a-call-center-in-bangladesh/) - [CRM Software in Bangladesh](https://www.ihelpbd.com/blog/crm-software-in-bangladesh/) - [Customizable Call Center Software is Easily](https://www.ihelpbd.com/blog/customizable-call-center-software-is-easily/) - [What is a Cloud-Based Call Center?](https://www.ihelpbd.com/blog/what-is-a-cloud-based-call-center/) - [What is a Ticket Management System?](https://www.ihelpbd.com/blog/what-is-a-ticket-management-system/) - [Call Center Reporting Software](https://www.ihelpbd.com/blog/call-center-reporting-software/) - [What is Telemedicine?](https://www.ihelpbd.com/blog/what-is-telemedicine/) - [Facebook Management Software](https://www.ihelpbd.com/blog/facebook-management-software/) - [5 Tips to Grow Your Business with Call Center Software](https://www.ihelpbd.com/blog/5-tips-to-grow-your-business-with-call-center-software/) - [Call Center Software Features in Bangladesh](https://www.ihelpbd.com/blog/call-center-software-features-in-bangladesh/) - [Call Center Services in Hospital](https://www.ihelpbd.com/blog/call-center-services-in-hospital/) - [CRM for Real Estate Business](https://www.ihelpbd.com/blog/crm-for-real-estate-business/) - [One Platform](https://www.ihelpbd.com/blog/one-platform/) - [AI-Based Call Center](https://www.ihelpbd.com/blog/ai-based-call-center/) - [Remote Call Center Software](https://www.ihelpbd.com/blog/remote-call-center-software/) - [Omni-Channel](https://www.ihelpbd.com/blog/omni-channel/) - [Banking CRM](https://www.ihelpbd.com/blog/banking-crm/) - [Healthcare CRM Software Bangladesh](https://www.ihelpbd.com/blog/healthcare-crm-software-bangladesh/) - [Education CRM Software Guide Bangladesh](https://www.ihelpbd.com/blog/education-crm-software-guide-bangladesh/) - [Insurance CRM Software Bangladesh](https://www.ihelpbd.com/blog/insurance-crm-software-bangladesh/)