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CRM for Real Estate Business

What is CRM Customer Relationship Management Customer Relationship Management or CRM for short refers to the platform that you use to manage your customers It is the software you use to analyze client........ Read More

Importance of Call Center Services in Hospital

What is a Hospital Call Center The importance of hospital call centers is vital when it comes to getting a 360 degree perception of a patient Hospital call centers also refer to healthcare centers tha........ Read More

Green PIN Integration With Call Center Software Solution

Green Pin In Bangladesh nowadays bank customers often use debit and credit card in their daily activities Moreover the number of user is increasing day by day Many times cardholders face difficulties ........ Read More

Workforce Management (WFM) in Call Center

To work a fruitful call center organizations should be aware of the numbers The main numbers by a long shot are those of the staff set up to deal with inbound customer contacts Furthermore that is the........ Read More

Call Center Software Features in Bangladesh

An excessive number of telephones are ringing persistently Call center agents sitting before their workstation getting back to back calls Other calls queuing up Furthermore agents appear to be talking........ Read More

Facebook Management Software

In the last few years an extreme change has occurred in customer service Business people are communicating with their customers through different media Agents are replying to customers over call SMS e........ Read More

Omnichannel Contact Center Solution

Omnichannel contact center solution Omnichannel contact center solution contact center solution service Communicate product service platform channel communication omnichannel contact center solution c........ Read More

5 tips to grow your business with call center software

The fact that you re considering a call center service for your company can only mean one thing you have achieved a substantial point of growth Congratulations on reaching this milestone Adding a call........ Read More

Reporting feature of a call center software

Keeping a standard for your contact center is not easy You need to manage things properly to maintain them because managing a contact center is crucial to reach out to your targeted audience If you ar........ Read More

What is Telemedicine?

A tool that makes healthcare more accessible cost effective and that increases patient engagement is telemedicine Telemedicine was first introduced in the late 1950 s since than it has contributed to ........ Read More

What is a Cloud-based Call Center?

A Cloud based call center is a web accessible platform for handling customer calls and interactions Call centers based in the cloud can be accessed from virtually anywhere eliminating the requirement ........ Read More

What is a ticket management system?

A ticket management system is a software that helps you manage customers support tickets It is easy to setup and simple to use with this software it is quite easy to keep track cases and history of ti........ Read More

Why iHelpBD is the best Call Center Software Company in Bangladesh?

Call Center software automates and standardizes the process of receiving and responding to customer phone calls Unified Customer Service Experience Unified customer service experience reduces customer........ Read More

customizable call center software is easily

iHelpBD is a smart way to get rid of call center problems iHelpBD s call center software is easily customizable that is why we have clients in different sectors iHelpBD has a dedicated support team th........ Read More

You must know terms of call center software

You might not want to agree but in our daily lives we use abbreviations and terminologies without knowing their proper meaning or usage Other times we might be familiar with the terms but fail to real........ Read More

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CRM for Real Estate Business

Importance of Call Center Services in Hospital

Green PIN Integration With Call Center Software Solution

Workforce Management (WFM) in Call Center

Call Center Software Features in Bangladesh

Facebook Management Software

Omnichannel Contact Center Solution

5 tips to grow your business with call center software

Reporting feature of a call center software

What is Telemedicine?

What is a Cloud-based Call Center?

What is a ticket management system?

Why iHelpBD is the best Call Center Software Company in Bangladesh?

customizable call center software is easily

You must know terms of call center software

Software for the next generation

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