• Welcome to Our Call Center Software Services
  • H-1, R-15, Dhanmondi 28,
  • Dhaka, Bangladesh
  • Contact number
  • +880 01672-063705

ABOUT US

About Us

iHelpBD is a software company which started its journey in 2013. The office of iHelpBD is located in a prime location in Dhaka, Bangladesh.
The name of the software that we provide is iContact. Most of our clients are based in differents parts in the world. We have clients in different sectors of Bangladesh. Such as: Ride sharing sector, Hospital sector and Bank sector etc. The main product of iHelpBD is Call Center software, we also sell high quality Headphone and IP- Phone at a reasonable price. iHelpBD has an impressive team of Web developers and ui/ux Designers who work all day long to make the best Call Center software in the country. Customer satisfaction is iHelpBD’s main target so we always try to provide quality after sales service to our customers. Our dedicated support team works 24/7 to satisfy our clients. Everday IHelpBD team is trying its level best to improve the quality of the product.
  • Provide Software at Resonable Price.
  • Enhanced Security System.
  • Small Remote Reams.
  • Operational Flexibility.

Our Mission

Our mission is to expand our business all over Bangladesh and achieve customer satisfaction by providing one of the best Call Center software in the country at a reasonable price. Our speciality lies in helping organizations to use their product or business effectively, in a way that supports their overall goals and strategic priorities.

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Our Vission

To be a global force in innovative solutions, quality excellence and redefine creative thoughts. We are able to offer an extremely wide and deep technical skill-set that rivals (and often surpasses) many larger agencies. Fortunately, we have been able to bring together a talented crew of professionals shaped and molded by their collective experiences in the agency, corporate and private industries, all of which possess outstanding talent.

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Total experts
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Project Complete
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Total Service
Why Choose Us?

Our Innovations In IFIC Bank

IFIC BANK: Only IFIC BANK’s customers can know their account balance without talking to the Call Center agent, they just need to tell their account number. This unique feature is included in the IVR system of IFIC Bank by iHelpBD team.

  • Balance Check Option Installed In IVR.
  • No Call Center Agent Needed.
  • Only iHelpBD Provide This Service In Bangladesh.
What Client Said
Why Choose Us?

Talented workers

We have a dedicated team who works very hard every single day to provide our clients quality service. Our team includes Web developers, Support Engineers, Graphics Designers, Content Writers and sales team.

Web Developers Our talented web developers make websites according to our client’s requirements. We have existing clients in different sectors of Bangladesh such as Bank, Ride sharing and Hospital etc. Every single client has their own requirements our web developers has the ability to fulfil their Expectations.

Engineers: iHelpBD focus a lot on after sell service. Our support engineers are always ready to support our valuable clients. Customer satisfaction is our main goal so our support engineers are available 24/7 for our clients. Graphics Designer: Graphics designers always play a key role to attract new customers with their eye catchy photos. iHelpBD’s graphics designers works very hard to design our websites, Facebook pages etc.

Content Writer: Content writer works with the Graphic designer to write quality content. Based on the photos made by graphic designers Content writer write contents. All the information of iHelpBD’s website is written by the content writer. Sales team: Sales team try to sell iHelpBD’s software in the market. They visit many corporate houses, they also do e-mail marketing to increase the sales volume of iHelpBD.

  • Expert Developers
  • Expert System Engineers
  • Expert Web Designer
  • Expert Graphics Designer
  • Expert SEO Team
What Client Said
Why Choose Us?

Our Innovations In OBHAI

All the ride sharing companies such as: Pathao, Uber, Pickme and OBHAI etc has their own app. A smartphone is necessary to use this app. Only OBHAi users can get the service without any app.

Users can simply call to OBHAI helpline and ask for a ride. This service gives OBHAI a competitive advantage in the market because users don’t need to have a smartphone or any internet connection to get a ride from OBHAI.

  • Ride Sharing Service Without App.
  • No Internet Connection Needed.
  • Can Get The Service Without Android Phone.
What Client Said
  • IFIC Bank

    IFIC BANK: Only IFIC BANK’s customers can know their…

  • Talented workers

    We have a dedicated team who works very hard every …

  • OBHAI

    All the ride sharing companies such as: Pathao, Uber,…