Our mission is to expand our business all over Bangladesh and achieve customer satisfaction by providing one of the best Call Center software in the country at a reasonable price. Our speciality lies in helping organizations to use their product or business effectively, in a way that supports their overall goals and strategic priorities.Read More
To be a global force in innovative solutions, quality excellence and redefine creative thoughts. We are able to offer an extremely wide and deep technical skill-set that rivals (and often surpasses) many larger agencies. Fortunately, we have been able to bring together a talented crew of professionals shaped and molded by their collective experiences in the agency, corporate and private industries, all of which possess outstanding talent.Read More
IFIC BANK: Only IFIC BANK’s customers can know their account balance without talking to the Call Center agent, they just need to tell their account number. This unique feature is included in the IVR system of IFIC Bank by iHelpBD team.
We have a dedicated team who works very hard every single day to provide our clients quality service. Our team includes Web developers, Support Engineers, Graphics Designers, Content Writers and sales team.
Web Developers Our talented web developers make websites according to our client’s requirements. We have existing clients in different sectors of Bangladesh such as Bank, Ride sharing and Hospital etc. Every single client has their own requirements our web developers has the ability to fulfil their Expectations.
Engineers: iHelpBD focus a lot on after sell service. Our support engineers are always ready to support our valuable clients. Customer satisfaction is our main goal so our support engineers are available 24/7 for our clients. Graphics Designer: Graphics designers always play a key role to attract new customers with their eye catchy photos. iHelpBD’s graphics designers works very hard to design our websites, Facebook pages etc.
Content Writer: Content writer works with the Graphic designer to write quality content. Based on the photos made by graphic designers Content writer write contents. All the information of iHelpBD’s website is written by the content writer. Sales team: Sales team try to sell iHelpBD’s software in the market. They visit many corporate houses, they also do e-mail marketing to increase the sales volume of iHelpBD.
All the ride sharing companies such as: Pathao, Uber, Pickme and OBHAI etc has their own app. A smartphone is necessary to use this app. Only OBHAi users can get the service without any app.
Users can simply call to OBHAI helpline and ask for a ride. This service gives OBHAI a competitive advantage in the market because users don’t need to have a smartphone or any internet connection to get a ride from OBHAI.