Improve your company s operations with iHelpBD s solutions which is regarded as the best Customer Relationship Management CRM software option available in Bangladesh With its customisable features use........ Read More

Omnichannel CRM software aims to create a smooth and consistent customer experience across all communication channels This means that customer information is unified and accessible across the platform........ Read More

In the customer centric world a business needs to know if its customers are happy or not Customer satisfaction is like a tool that helps businesses figure out how well a company is doing to make custo........ Read More

What is CRM Customer Relationship Management Customer Relationship Management or CRM for short refers to the platform that you use to manage your customers It is the software you use to analyze client........ Read More

What is a Hospital Call Center The importance of hospital call centers is vital when it comes to getting a 360 degree perception of a patient Hospital call centers also refer to healthcare centers tha........ Read More

Green Pin In Bangladesh nowadays bank customers often use debit and credit card in their daily activities Moreover the number of user is increasing day by day Many times cardholders face difficulties ........ Read More

To work a fruitful call center organizations should be aware of the numbers The main numbers by a long shot are those of the staff set up to deal with inbound customer contacts Furthermore that is the........ Read More

An excessive number of telephones are ringing persistently Call center agents sitting before their workstation getting back to back calls Other calls queuing up Furthermore agents appear to be talking........ Read More

In the last few years an extreme change has occurred in customer service Business people are communicating with their customers through different media Agents are replying to customers over call SMS e........ Read More

The fact that you re considering a call center service for your company can only mean one thing you have achieved a substantial point of growth Congratulations on reaching this milestone Adding a call........ Read More

Keeping a standard for your contact center is not easy You need to manage things properly to maintain them because managing a contact center is crucial to reach out to your targeted audience If you ar........ Read More

A tool that makes healthcare more accessible cost effective and that increases patient engagement is telemedicine Telemedicine was first introduced in the late 1950 s since than it has contributed to ........ Read More

A Cloud based call center is a web accessible platform for handling customer calls and interactions Call centers based in the cloud can be accessed from virtually anywhere eliminating the requirement ........ Read More

A ticket management system is a software that helps you manage customers support tickets It is easy to setup and simple to use with this software it is quite easy to keep track cases and history of ti........ Read More

Why iHelpBD is the best Call Center Software Company in Bangladesh?

Call Center software automates and standardizes the process of receiving and responding to customer phone calls Unified Customer Service Experience Unified customer service experience reduces customer........ Read More

iHelpBD is a smart way to get rid of call center problems iHelpBD s call center software is easily customizable that is why we have clients in different sectors iHelpBD has a dedicated support team th........ Read More

You might not want to agree but in our daily lives we use abbreviations and terminologies without knowing their proper meaning or usage Other times we might be familiar with the terms but fail to real........ Read More

Customer care has been creating a great market for short term job This centers are served by the students Following are the information that a person need to start a call center in Bangladesh 1 Licens........ Read More

MetLife insurance is providing quality service to all its customer by call center service By calling 16344 or 09666777000 agent manager and policy owner can know its services terms and condition insur........ Read More

We are pleased to announce that we iHelpBD is providing quality service to FedEX Bangladesh for more than 1 year This service includes Call Centre hotline service which is........ Read More

We are happy to announce that we iHelpBD is providing quality service to OBHAI for more than 2 years This service includes Call Center hotline service which is 16633 FX........ Read More

We are glad to announce that we iHelpBD is providing quality service to Ibn Sina Hospital for more than 3 years This service includes Call Center hotline service which is 10615 FXO PABX........ Read More