Healthcare CRM
Why need a healthcare CRM?
When it comes to the term "health care", it means "trust". But a typical day in medical facilities is unpredictable. Doctors and nurses are trained in emergency maneuvers, patients don't show up for appointments, and some arrive unannounced. While new patients come in every day, some come after years. This means your staff must keep up to date with schedule changes, enter new information, and dig through old records for medical history. Being able to get all the right information at the right time without overwhelming your patients becomes a challenge, especially when the information is scattered across different software. In the midst of this unpredictability, patience and patients are lost. Trust and loyalty, which are integral to your business, will overcome the flaws. Achieving an efficient schedule day and retaining demanding patients requires adopting the right tools and technologies.
Patient Management
ihelpBD Healthcare CRM automated appointment management tasks from the moment a prospect fills out a form on your website until they come in for a routine visit. Save your team time on robotic follow-up calls and the effort of creating individual patient records on paper.
Features of iHelpBD's Healthcare CRM
Simply ready to expect a consistent call rate
Simply ready to expect a zero-abandonment rate
Doesn't think about blocking
Can take "single-skilled" agents into account
More Features
Consolidate meeting requests from different channels into one inbox. No need to follow multiple channels and keep track of every appointment. Get all requests filtered and tagged in one place. Existing patient requests are automatically attached to the patient account or a new account is created for a new patient request.
Appointment Management
It gives your centers access to appointments just for them, while you get a macro view of appointments made at multiple centers. See clearly segmented all appointments based on their location, nature, query or expertise through a live dashboard. So at any time you can join appointments with a specific doctor from a specific center and see each person's condition.
Software for the next generation
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